Navy Federal Financial Group Privacy Notice

Navy Federal Financial Group is committed to protecting the privacy of your personal information. Your trust is essential to our success.

Your personal information

In the course of providing you with products and services, Navy Federal Financial Group acquires information from you in person, during telephone interviews, on applications or other forms you complete. We also record information about your transactions with us and obtain information about your transactions from companies with which we have joint marketing agreements.

Sharing within the Navy Federal family

Navy Federal Financial Group works together with its parent company, Navy Federal Credit Union, to offer Navy Federal Credit Union members a wide-range of products and services. If you become a member of Navy Federal Credit Union, we may obtain information about the products and services you maintain with Navy Federal Credit Union to serve you more efficiently and make it easier for you to conduct business with us. Likewise, we may share information with Navy Federal Credit Union about the products and services you maintain with us to make conducting business within the Navy Federal family easy and convenient for you.

Maintaining the confidentiality of your personal information

We do not share any personal information about you or our former customers with third parties except as permitted or required by law, and as necessary for business purposes. For example, we may share information to comply with U.S. tax laws or court orders. We may also share information with companies that process your transactions for us. These companies act on our behalf and are obligated to keep any information we share with them confidential.

Navy Federal Financial Group seeks to meet the financial needs of all customers. Accordingly, we may enter into agreements with other companies to offer you high-quality financial products and services at reduced prices. We may also enter into agreements with companies that provide mail services to notify you of our products and services or other special promotions.

Under those agreements, Navy Federal Financial Group may share your account-related information such as name and address. These agreements require that your information be kept confidential and used only for the purpose of offering you products, services, or promotions approved by Navy Federal.

Keeping your information secure

Navy Federal Financial Group is committed to keeping your information secure. We access your personal information only when necessary to service or maintain your accounts, and to meet your needs. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your personal information.

Contact us

If you have questions concerning the privacy of your personal information or if you need to correct information we have on file, please contact us at 1-877-221-8108 or write to us at P.O. Box 23602, Merrifield, VA 22119-5602.

Registered representatives of and securities offered through Navy Federal^® Brokerage Services, LLC (NFBS), member FINRA/SIPC. Investment Advisory Services offered through Navy Federal^® Asset Management, LLC (NFAM), an SEC registered investment advisor. NFBS and NFAM operate under the marketing name of Navy Federal^® Investments & Insurance. Insurance sold through licensed insurance representatives of various companies. Nondeposit investment products are not federally insured, not obligations of the credit union, not guaranteed by the credit union or any affiliated entity, involve investment risks, including the possible loss of principal, and may be offered by an employee who serves both functions of accepting member deposits and selling nondeposit investment products. NFBS and NFAM products are not offered, recommended, sanctioned or encouraged by the Federal Government. Office of Supervisory Jurisdiction, 12851 Worldgate Drive, Herndon, VA 20170; phone 1-877-221-8108; fax 703-206-1510.