Corporate Information
Careers
Who We Are
The Navy Federal Difference
As a credit union, we have members, not customers. We serve the men and women of the U.S. Army, Navy, Marines, Air Force, the civilian employees of the Department of Defense and their families. We have no stockholders—no outside third parties to exert influence. We operate under democratic control.
Each member has one vote in annual elections regardless of the amount of money they have deposited in the credit union. Since we are not for profit, our surplus funds, after ensuring reserves, are distributed to members as dividends, reduced interest on loans and improved services.
Navy Federal's Guiding Principles
Our employees are our most valuable resource. And by supporting our Guiding Principles, they ensure our present and future success.
SERVICE
World-class service is key to our success, rooted in our belief that it is an honor and a privilege to serve our members.
COMMITMENT
Commitment is our dedication to getting the job done by providing our members with outstanding products and exceptional services.
INTEGRITY
Integrity is the standard by which we live. It shapes our relationships with our members, each other, our business partners and the communities in which we serve.
Navy Federal's Vision
Navy Federal Credit Union will perform with such excellence that all present and potential members will choose Navy Federal as the preferred source for their primary, lifetime financial services.